Terms and conditions

The website is owned by Scared of IT ™, access to use of this website is provided by Scared of IT ™ subject to the following terms and conditions.

Definitions
1. “Scared of IT” or “SOIT” – The business operating in the UK provide the service.
2. Website – Any website owned by Scared of IT
3. Material – Any published information on the website.
4. Privacy Policy – Our privacy policy.
5. Guide/Guides – Our Guide who provide the service.
Our Website
1. By using the website, you accept these ‘Terms and conditions’ and the ‘Privacy Policy’ in full. If you disagree with these terms and conditions, then you must not use our website.
2. We reserve the right to withdraw or amend the website and any Material, services on this website at any time.
3. We do not guarantee that this website or any content will be always available or uninterrupted.
4. Although we make reasonable efforts to update the information on the website, whether expressed or implied, the content on our Website is accurate and complete or up to date.
Your personal information
1. By using our Website or any of our services, or providing with any personal data, you agree to our Privacy policy.
Our services
1. We provide tailored made guidance and advice based on your IT needs.
2. First consultation either via phone or email will help us determine if our services will benefit you.
3. Sometimes we may offer seasonal discounts through our website, for example an email with a discount to users who have subscription to marketing via email.
4. We may also offer booked demonstration sessions to provide business cards or postcards to participants who have an interest in our services.
5. We currently provide three types of sessions:
  1. Face to Face,
  2. Remote
  3. Learn with a Friend.
6. We currently offer £25 off when you book 3x Face to face sessions in advance.
7. One booked session is a minimum of an hour.
8. We recommend you book initial sessions to be an hour and half to get aquatinted.

Books Sessions
1. Before session begins, an advance payment is required.
2. Refunds will be given for the following reasons:
  1. The booked sessions is still in date and you decide you no longer need our services.
  2. The guide is unable to attend the booked session due to unforeseen circumstances.
  3. The guide feels there is a concern about the environment or premise in anyway.
3. Missed sessions due to unforeseen circumstances either by you or the guide, the guide will communicate with you either by phone or email to request a new date for the booked sessions.

Our guides
1. For your safety our guides will be CBS checked and provide proof of certificate on request.
2. For the safety and wellbeing of our Guides. They have the right to leave the premise should they feel threatened or concerned about the environment in anyway.
Our liability
1. We will not be liable for any loss or damage (including loss of data), whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:
  1. Use of, or inability to use, the Website or any Material; or
  2. Use of or reliance on any content or information displayed on our Website; or
  3. The provision of, or our failure to provide, any product, services or events ordered or made available through our Website (unless stated otherwise in any relevant additional terms and conditions).
2. Our website is only intended to be for domestic or private use, and we have no liability for any loss of profit, loss of business, business interruption, loss of business opportunity, goodwill or reputation or any indirect consequential losses or damage.
3. SOIT does not accept any liability for any loss or damage caused by viruses or any other technologically harmful material that may affect your computer equipment, computer programs, data or other material